Everytime in the new bowling game the pins disappear before my ball gets to them

@sweets759 For Clarification, because we have another thread up above about an issue:

Ball disappears before it reaches the pins  https://answers.ea.com/t5/Technical-Help/MONITORING-POGO-BOWL-Ball-won-t-make-it-to-the-pins/td-p/10183350/jump-to/first-unread-message  

For clarification, are you saying:

1. The ball rolls towards the pins
2. The pins disappear
3. The ball rolls to the back of lane
   
   Thank you for the clarification!