Jigsaw Treasure Hunter
My screen also goes blank either at start up or if I am lucky I get to move 5 puzzle pieces before it goes blank. I have cleared my cashe more times than I can count. With all the issues people are h...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Kellyi813 Thanks for letting us know what is going on when you play Jigsaw TH, To check have can you try the following if you haven't so far?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue running into issues, would it be possible to get the following information?
- What device and browser your using (Version if possible)
- A Screenshot or video clip (Using Windows Game Bar, Using Screen to Gif)
- A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.
Thanks!
