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Hey there, @ThisIsNuts4me.
That sounds really rough. Just to confirm, are you logging into the same Pogo screenname in both cases?
If you're also able to share some of your browser details, it would help a lot. Could you please cut / paste (or screenshot) your full results from the Pogo Compatibility Tool? I'll be happy to take a look as to why the game isn't running smoothly for you.
Arrenai 🐱
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Yes, I am only using one Pogo screen name. I finally gave up on finding a solution and started over. I am up back up to 172 out of the 206 but it would be nice to know why it happened and hopefully it won't happen again. Thanks.
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- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @ThisIsNuts4me.
When you check the stats button on the right-hand side, does it show your correct Total Wins, Stars Won, etc?
Arrenai 🐱
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- 6 years ago
Yes it does. I am now up to 870 stars, etc.
- EA_Arrenai6 years ago
EA Staff (Retired)
Thanks so much for the information, @ThisIsNuts4me.
I'll go ahead and send this over to the Pogo team for investigation. We really appreciate the report. Thanks for sharing.
Arrenai 🐱
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