Forum Discussion

5 years ago

Solved

Mahjong Sanctuary Level 431 shows 999 matches and won't let you select any

I've been trying to play level 431 of Mahjong Sanctuary since Thursday.....every time the level loads it displays "999" matches available and won't let you select any tiles.

EA_Arrenai
5 years ago
Hey everyone!

The Pogo team stated this issue should now be resolved. Can you give level 431 a try again and let me know how it goes for you?

Arrenai 🐱

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EA_Arrenai

EA Staff (Retired)

5 years ago

Hey there, @cbeck27604gh.

I'd love to look into this for you. Could you get a screenshot of the game screen where it shows the 999 matches available?

Here's the information on how to take a screenshot regardless of your PC's operating system:

Screenshots can help us see what you're seeing. I look forward to hearing from you.

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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kkmnpqqrtuu
5 years ago
@EA_Arrenai no..this does not solve my problem..
- EA_Arrenai
  EA Staff (Retired)
  5 years ago
  Hey there, @kkmnpqqrtuu.
  
  We're still working to figure this out. Would you be able to share a screenshot of what you're experiencing? I'll be happy to take a look.
  
  Arrenai 🐱
  
  Did you receive an awesome, helpful response? 👍 +XP!
  
  Was your issue resolved by a great post? 🙌 Accept as Solution
  
  ASK. ANSWER. LEVEL UP.