Mahjong Sanctuary Level 431 shows 999 matches and won't let you select any

I've been trying to play level 431 of Mahjong Sanctuary since Thursday.....every time the level loads it displays "999" matches available and won't let you select any tiles.

EA_Arrenai
5 years ago
Hey everyone!

The Pogo team stated this issue should now be resolved. Can you give level 431 a try again and let me know how it goes for you?

Arrenai 🐱

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16 Replies

EA_Arrenai
EA Staff (Retired)
5 years ago
Hey everyone!

The Pogo team stated this issue should now be resolved. Can you give level 431 a try again and let me know how it goes for you?

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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theOorphan45
Rising Novice
5 years ago
I finally got past it and have finished all the levels. You can only go up to 550 and it ends...I have written asking if they plan to add more levels but to date have not received a reply.
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @theOorphan45.

Good news! There was an update in the recent Pogo Insider Blog (#128) with some news about new levels for Mahjong Sanctuary!

Pogo Insider Blog #128 wrote:

Mahjong Sanctuary – A brand-new animal is coming to the arctic biome– the seal! Get ready to play some new levels as you build a home for these majestic beasts.

I hope that helps. 🙂

Arrenai 🐱

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theOorphan45
Rising Novice
5 years ago
@EA_Arrenai thank you for your response, is there an estimated date for when this will be activated? Praying you and all your loved ones are staying well during this virus spreading.
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @theOorphan45.

While I don't have information on exactly when the next animal will be released, please keep an eye on the game and the Pogo Blog for updates as they're made available. I do know it will be soon, though.

Also, thanks. I and my family are well. Stay safe out there, yourself, as well. 🙂

Arrenai 🐱

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theOorphan45
Rising Novice
5 years ago
@EA_Arrenai Thank you so much for responding... Blessings to you and yours!