Mahjong Sancturary

Just a suggestion, have you tried changing to the traditional tile set if you are not using that one?  I think that has helped some players, not sure why!

Good luck!

Have you had this problem playing with the traditional tile set?  You might try that if you have not.  The level did work for me, not that means it will for you!

Good luck!

It was only the one daily puzzle that had the glitch; I've been able to play the other dailies. But there's a nice big red X on the day that didn't work because no credit was given.

@EA_Illium the credit was never given for the day that the game would not work. I have attached screenshots previously, but I will give more now. Clearly, with so many having this issue, it is the game glitching & not our systems.

My screename: Calicat-4

Lenovo AIO PC

Latest edition of Chrome (I've seen others say they've tried ALL the browsers to no avail)

No error message, just the glitch! When in the rain mode, the screen starts flashing towards the end of the game, extra non-matching tiles are given, and there is no way to win. You can see on two of my screenshots where I tried, that it is impossible.

I did contact Customer Service, as was suggested somewhere, and they only refer me back to here. It's an endless loop of no help. :-(