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granietamie's avatar
granietamie
Seasoned Newcomer
3 months ago
Solved

Merge Academy energy not refilling over night

 My energy did not refill overnight, is anyone else having this trouble? This games can be very expensive. Also, after each room  are done, need extra space for there is not enough room to advance. It would be nice to get more energy as you progress through the levels.  

  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi Folks, 

    I've good news on this front! The issue should now be resolved, and you should earn energy as expected in Merge Academy. 😄 We'll wrap up this thread as a result.

    We’re so grateful for your patience and sticking with us while we worked on sorting this for you! 🤗

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    *Marked as Solution to pin post to top purely for visibility purposes.

    Quick update: We've passed this issue on for investigation and can confirm it's being looked into. The team is actively investigating the issue. You can catch the latest from Pogo_Sconnie here: Service Update - Merge Academy - Energy Issue. We really appreciate your patience as we work through this. ❤️

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Folks, 

    I've good news on this front! The issue should now be resolved, and you should earn energy as expected in Merge Academy. 😄 We'll wrap up this thread as a result.

    We’re so grateful for your patience and sticking with us while we worked on sorting this for you! 🤗

    - EA_Lanna

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