Hey @Bckyb48
To confirm we are not able to grant items to accounts here on the forums. I'm happy to pass this on to the team to be aware of!
I would recommend reaching out to our support to confirm if they can assist with those missing items, but if you already have we may need to wait for them to appear.
Cheers!
I found a Work Around for the Merge trash can debacle. if I make sure that I am completely out of the merge game before the moment That the timer counts down to zero and go directly to the trashcan without touching anything else on the board and get the lightning bolts/energy from the trashcan. It works . Doing that, I can go in the game and get the energy from the garbage can every time. I have found that if I am actively in the merge game at the moment that the timer on the trashcan goes to zero and if I play the game and then go to the garbage can, it will not allow me to get my lightning bolts/energy.oddly, it will always allow me to get the coins. I have found that this trashcan issue that so many people have has absolutely nothing to do with my cache or my browser or my program being updated as EA is constantly telling people. I have fudged with it all many times…. so many times UGH! I do not believe that this is a browser issue or a cache issue or an update issue. I believe this is solely an EA issue that we can only do a work around for and will never be able to repair.
I've been having this problem for the past 2 or 3 days so obviously they haven't bothered to fix it.
