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Alivia9065's avatar
Alivia9065
4 months ago
Solved

Merge Academy

20 Gems to purchase the energy in Merge Academy, did not receive the energy. Ate my gems 

  • EA_Rtas's avatar
    EA_Rtas
    4 months ago

    @Alivia9065 

    Hey there! Sorry to hear you had an issue getting the energy you purchased.

    Unfortunately for issues relating to missing purchases or issues making purchases with gems you'll need to get in touch with EA Help directly, this isn't something we can help with directly here on the forums. 

    You can contact support here

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  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    4 months ago

    @Alivia9065 

    Hey there! Sorry to hear you had an issue getting the energy you purchased.

    Unfortunately for issues relating to missing purchases or issues making purchases with gems you'll need to get in touch with EA Help directly, this isn't something we can help with directly here on the forums. 

    You can contact support here

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