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CntryGramB's avatar
4 years ago
Solved

POGO... No Sound games won't load!

POGO... Has no Sound + games freeze and won't load! I've had these problems all month!!  My Mac OS has been completely reinstalled + every one of POGO's instructions have been followed and NOTHING...
  • EA_Illium's avatar
    4 years ago

    Hi @CntryGramB,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot or video of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

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