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naber2011's avatar
naber2011
Seasoned Newcomer
2 months ago
Solved

Pogo Slots - Niles is not loading.

Niles Pyramid is not loading Even after a full re-boot. The other slot game, Grants Garden does load. 

  • *Marked as Solution for Visiblity Purposes

    Hello!

    Thanks for trying the troubleshooting steps! It really helps rule out potential causes.

    I can confirm our team is actively looking into this. When I have more information to share, I will update you as soon as possible in this thread.

    - EA_Lanna

18 Replies

  • roger1943's avatar
    roger1943
    New Novice
    22 days ago

    Hi, screenshot will only show blank reels; screen is frozen but you can hear background rumblings. Using an ONN 11 in tablet, android 14. This issue also exists on my moto smartphone, android 11.  The issue began right after I completed card 3. Card 4 doesn't load because game is frozen. Using Chrome. The other slot works fine but still haven't completed card 3. Hope this helps, I no longer use a PC so can't check that out. roger1943.

    I'm not sure how to send a screenshot.

    Sent you screenshots. Hope you got them.

     

  • n0bliviots's avatar
    n0bliviots
    Seasoned Newcomer
    21 days ago

    none of that helps. game loads coins drop from top of screen. no reels come up no buttons work home button spin  nothing responds on the page. pyramid cat slots . garden slot works fine. dont like that one myself

    please help

     

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    21 days ago

    *Marked as Solution for Visiblity Purposes

    Hello!

    Thanks for trying the troubleshooting steps! It really helps rule out potential causes.

    I can confirm our team is actively looking into this. When I have more information to share, I will update you as soon as possible in this thread.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey folks, 

    I wanted to check in with you. How have you gotten on with Niles Pyramid since?

    - EA_Lanna

  • frogrunner77's avatar
    frogrunner77
    Rising Newcomer
    4 days ago

    I have this issue that everyone is describing now as well. It started a few days ago. I have tried all of the troubleshooting steps, and they have not worked. Very disappointing this issue has not been resolved yet. Do you have any other suggestions?

  • roger1943's avatar
    roger1943
    New Novice
    4 days ago

    Hi, sorry to say nothing has changed, still not working on my tablet or phone. I failed to mention that before the game stopped working it would freeze when trying to pop balloons. If you received the screenshot I sent you you can see how it also froze on the quest card. It's frustrating,of course, and I don't know why you have marked this issue as " solved." Bye for now.

    Roger1943

     

  • n0bliviots's avatar
    n0bliviots
    Seasoned Newcomer
    4 days ago

    still not compleating loading, this is the next level that isnt loading complete to play. tried all solutions still not fixed 

    n0bliviots

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