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Really appreciate you popping this info in here for us to investigate. I'll pass this on to the team to investigate and update you as soon as I know more.
Good morning!
Any updates from the "investigative team"? It's been some time now and looks like I'm not the only user having this same issue. Any follow-ups or updates would be greatly appreciated!
Have a great day!
- AngieMaeCritt5 months agoNew Rookie
I feel the team has given up on us....
- AngieMaeCritt5 months agoNew Rookie
Did I see somewhere that you are rank 6? I am as well, I wonder if that is part of the glitch?
- eeyorelove5 months agoSeasoned Newcomer
I am having the same trouble -- I started a support thread of my own about a week ago, but I am visually impaired, and little on this site is visually impaired friendly. I am reaching out to ask if anyone gets an answer, please message me? I find it so hard to find threads to follow up :(
ALSO this might help some of you -- it worked for my husband. On the home screen for slots, to the side where it shows the progress for the cards? Like it shows Grant's and Niles progress cards? If you click the view Niles card, it fixed it for my husband. I'm still having the screaming black screen on Niles, but his went away. Might work for some of you? Good luck.- AngieMaeCritt5 months agoNew Rookie
No real answers, a bunch of trouble shooting that they suggested to try but it didn't work. I did try your husband's fix but it didn't work for me :( Thank you though!
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