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Player_he1n8cf1's avatar
Player_he1n8cf1
2 years ago
Solved

poppit party

poppit party has not worked for me in months. I have purchased a new computer, and it still does not work. it stays on ballooning. I have a gaming computer, and I have done everything suggested in ot...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @AbC2802a7858801 

     

    Can you try going through the following steps and let us know if you continue running into issues after? 

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    If you continue to run into issues Please Let us Know: 

    • Screenname:
    • Device Make/Model:
    • Which Web Browser (and Version) is being used:
    • Are you getting an Error Message? (If so what is it)

    Cheers!   

AbC2802a7858801's avatar
AbC2802a7858801
Seasoned Newcomer
2 years ago

you load poppit party and it loads. hit play and it loads thre 2 game screens. Click on either game screen and it loads that game. hit one of the multiples within that game and it just sits there frozen on"bolooning".

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @AbC2802a7858801 

 

Can you try going through the following steps and let us know if you continue running into issues after? 

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 
  • Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

  • Screenname:
  • Device Make/Model:
  • Which Web Browser (and Version) is being used:
  • Are you getting an Error Message? (If so what is it)

Cheers!   

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