Forum Discussion

Mellou13HC's avatar
Mellou13HC
Rising Newcomer
3 years ago
Solved

Quinns Aquarium not loading

I cannot load Quinn’s Aquarian been trying for 3 days.   Any advice. Other games load
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @Mellou13HC Moved your post to its own thread, as it's a different game than the original poster's

    When you have a moment can you try the following?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 

    Thanks!   

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @Mellou13HC Moved your post to its own thread, as it's a different game than the original poster's

When you have a moment can you try the following?

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 

Thanks!   

 

cgloux07e's avatar
cgloux07e
2 years ago

I haven’t been able to get in for weeks,

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