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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Re: Phlinx II

Hey there, @michelle50497204.

To help us track this down, there's a few questions I'd like to ask:

  • What device are you having this issue on? It could be a phone or tablet model, or what type of laptop you are using that has touch functionality.
  • What OS is the device running?
  • If you're using a laptop, does using the touchpad or mouse work in place of the touch control on the screen?

Arrenai 🐱


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7 Replies

  • liz4cps's avatar
    liz4cps
    Rising Adventurer
    6 years ago

    I'm having a similar, problem, I think.  At least, the launcher angle is frequently stuck.  To be more specific:

    What I do:

    • aim a stone and launch itl normally -- when I first start a game, I don't have this problem.
    • move my finger on my trackpad to aim the next stone

    What I expect:

    • the angle of launch to change and the stream of dots to move left or right

    What actually happens:

    • more than half the time, nothing happens; the stream of dots stays at the same angle

    Work arounds; after I do any of these, I can adjust the launch angle again:

    • click on a different launcher; note that moving the ball to a different launcher using the arrow keys does not help
    • click on a space to save a stone
    • also:  click on the launcher you're currently using, even though it doesn't seem to do anything

    Other information you should know:

    • I'm using a Mac Pro running MacOS Mojave, version 10.14.6.
    • I'm using Firefox Browser 81.0 but I noticed something similar in Safari but it was harder to work around; I think the angle froze on nearly every launch.
    • I use the built in track pad to point, drag, etc; I do not have a touch screen.
    • This problem is fairly new; Phlinx II was fine a couple months ago in Firefox; I probably haven't played it since the last challenge was offered for it. I first noticed this problem last Wednesday.
    • Most Pogo games are working fine (only other glitches I've noticed is the crossword still times out when I'm typing, and rotating puzzle pieces in Jigsaw puzzle hunter game is still odd).

    ----

    Edited to add last work around.  Note that this one is key because in most of the night boards, you don't have either of the other options and it makes the easier night scenes very hard indeed without it.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @liz4cps. Thanks so much for the detailed information. I'll go ahead and send this over to the Pogo team to take a look. We really appreciate the report.

    Arrenai 🐱


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    Was your issue resolved by a great post? 🙌 Accept as Solution

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  • liz4cps's avatar
    liz4cps
    Rising Adventurer
    5 years ago

    Again, this is still happening.

    One thing I didn't think to mention above.  This problem tends to happen on every other shot.  If you don't use the workarounds I mentioned above, it goes like this:

    1. shot is normal.
    2. shot is same direction as #1
    3. shot can be adjusted
    4. shot is same as #3
    5. etc

    If I use the work around, it's more like this:

    1. shot is normal.
    2. direction is stuck; click on a launcher & shoot normally
    3. direction is stuck again; click on launcher & continue
    4. can shoot normally
    5. direction is stuck; click on a launcher & shoot normally
    6. direction is stuck again; click on launcher & continue
    7. can shoot normally
    8. etc

    It's probably not quite that regular, but after using the work around, the next time, the direction is often stuck again.

    To be honest, I've used this workaround so much now, it almost feels like part of the game, though an annoying part.  Can't you fix this?  Note that until last fall, this didn't happen at all.

  • liz4cps's avatar
    liz4cps
    Rising Adventurer
    4 years ago
    @EA_Arrenai Back again, after over a year more of this problem. Any hope of this being fixed?
  • liz4cps's avatar
    liz4cps
    Rising Adventurer
    3 years ago

    It's been well over 2 years now and I'm still having this problem.  Any status update?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone,  

      

    This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

      

    If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

    Thanks! 

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