Forum Discussion

Re: Solitaire Home Story - Loading Issues

Having trouble loading the game for a week now. Is anyone else experiencing problems with the game?

3 Replies

  • GE316CT's avatar
    GE316CT
    Seasoned Newcomer
    10 days ago

    My problem is game keeps freezing all the time. And now won't load and I get message: cdn.h5sdk.pogo.com sent an invalid response.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hi lovelies,

    I'm sorry to hear you've been experiencing hiccups with loading Solitaire Home Story, and sometimes freezing issues. There can be a few causes that result in loading and freezing issues. To help me narrow it down, could you share the following information in your replies, please:

    • The device you're using (PC, Mac, iPhone, etc), 
    • The web browser you're using, 
    • Your Pogo screen name,
    • Any error messages you might be seeing on your screen.
    • What troubleshooting steps you've completed

     

    I'll keep an eye out for your responses,

    - EA_Lanna

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