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EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
8 months ago

Re: Solitaire Home Story

Thanks for sticking with us folks, this is still being investigated. I really appreciate your patience as the team looks into this.

Still no updates to share I'm afraid but once I know more I will update this thread as soon as possible.

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  • gomezland1's avatar
    gomezland1
    Rising Novice
    8 months ago

    Please help, I'm stuck. Solitaire is my daily challenge and it's my bonus badge in 25 days of Christmas. It won't load and won't let me choose another badge to work on. It's been a week. Is there anything that can be done? 

  • This issue has persisted since August 2024 and still no solutions, or progress other than "we're investigating". Multiple challenges are offered for this game knowing that several users cannot play the game to a level to complete the challenges. I'm very disappointed at EA's lack of customer concern. There was a brief solution with a screen size change that allowed the game to be played, but that changed in November and now the screen size change only allows the player to complete one game and then the resize no longer helps until the next day when the daily prize seems to reset the screen and allow for one more play. I have stated before that is it not a computer issue as other users can login to the same computer and play fine and when I login using a different device the problem follows.

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