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bhmom's avatar
bhmom
Seasoned Novice
5 years ago

Re: The games load so slow on my PC !!! IT IS HORRIBLE!!!

Iim still having a problem with pogo slots and poppit bingo . Both are so slow , that I can only cover 1 ball in bingo and the game is over . The ring going around the number is so slow . Also in pogo slots , very slow . This bingo problem came up once beforeand u fixed it , please help. Thank you .

[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

2 Replies

  • bhmom's avatar
    bhmom
    Seasoned Novice
    5 years ago

    Will I get some help . We cleaned the cache an still its running slow . Please fix the poppit bingo and pogo slots . Thank you

    [CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @bhmom.

    Let's give a few things a try here to see if it improves game performance for you.

    • To start, please try our HTML5 troubleshooting. These steps are built out specifically for freezing issues like the one you describe, and have helped many people.
    • If you're on Chrome or Edge browsers, please also check out the Update on HD Games Running Slow in Chrome and Edge to see if the issue applies to you, and the fixes associated with that issue.
    • If you try the troubleshooting and still are still having trouble with Canasta, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

    Arrenai 🐱

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