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absolutedramaplz's avatar
absolutedramaplz
Rising Newcomer
10 months ago

Renewal Gems Missing

It's been two weeks since I renewed my membership and I still haven't received my gems

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi absolutedramaplz , 

    Sorry to hear your gems didn't auto-renew with your membership. Pogo_Sconnie shared a post about this recently and confirms this is on the team's radar, and folks impacted will be getting their gems.  Please find this post here:

    - EA_Lanna

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