Solitaire Home Story will not load one time special offer.
The one time special offer will not load. The only way to play the game is to close the pop up announcement screen.
Forum Discussion
me too
EA_Rtas
Community Manager
Community ManagerHey folks appreciate you letting us know about this.
Just so I can clarify the special offer gets stuck loading and won't allow you to progress?
Would you be able to take a screenshot so I can see the exact thing thats happening? It will help when I pass it on to the team to be investigated.
-Edit-
Hey folks, Pogo Sconnie posted an update which may be related to this on the Pogo forums. I have also posted it here on Answers HQ at this thread
Hi everyone -
We understand that some of you are having trouble accessing the Solitaire Home Story Season Pass.. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding.
Sconnie
Please still try and take a screenshot and include it here so we can pass it on to the team to help with the investigation.
The offer is no longer opening, so I cannot take a screen shot.
The one time offer says loading but freezes and never loads. Restarting, trying a different computer with a different browser doesn't matter. It isn't working on chrome or silk browsers. ALSO, the new Christmas season pass keep giving me an error message that says the transaction can't be completed.
I'm not doing a screenshot. But the picture has a grey space, there is a runner that says "loading" and the green accept or purchase button is greyed out. The only thing you can do is hit the x to close out the pop up screen.
You all really need to test your game changes better before you launch them and make them part of a daily or weekly challenge!
