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claysPD172's avatar
claysPD172
Seasoned Newcomer
2 days ago
Solved

Solitaire Home Story

Same probs as everyone else today with new Valentine stuff and loosing my free times alotted. Come on POGO and get on the ball. I swear you're getting worse by the day.

  • EA_Rtas's avatar
    EA_Rtas
    7 hours ago

    Hey folks, sorry to hear you've all been running into this issue,  there has been an update from Pogo_Sconnie which I'll include in this post.

    Final Update:

    Games Forums Home | Service Update - Solitaire Home Story

    "We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data to resolve this, and we’ll update this thread once refunds are processed. We apologize for any inconvenience this may have caused."

    sconnie

     

10 Replies

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  • Axs8728Sxa2905's avatar
    Axs8728Sxa2905
    Seasoned Newcomer
    2 days ago

    Yes same here! Half an hour of free play gone and even after restarting my laptop it's still stuck on the Valentine's screen, so unplayable...

  • catlady6019's avatar
    catlady6019
    Seasoned Newcomer
    2 days ago

    The Valentine's Day screen does not respond to clicks, including the close button, robbing me of my free play and making the game unplayable.

  • mom2_ABCAh's avatar
    mom2_ABCAh
    Seasoned Newcomer
    2 days ago

    This is extremely frustrating. If we are going to give us these things at least make sure they are working!

  • abc15973795's avatar
    abc15973795
    Rising Rookie
    2 days ago

    Same here. Lost almost an hour of my free play.  I have tried everything I could think of, including restarting my computer. It is still stuck on the Valentine's screen when I try to go back to the game.

  • tonij75's avatar
    tonij75
    Newcomer
    2 days ago

    Make it work or give us back our 150 gems!!

  • GrammaRis's avatar
    GrammaRis
    New Novice
    2 days ago

    Now the Valentine's thing is completely GONE from SHS.  I agree, though - POGO is getting worse by the day.  Might be time for me to go back to FB games (that are free - no subscription required). 

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hey folks, sorry to hear you've all been running into this issue,  there has been an update from Pogo_Sconnie which I'll include in this post.

    Final Update:

    Games Forums Home | Service Update - Solitaire Home Story

    "We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data to resolve this, and we’ll update this thread once refunds are processed. We apologize for any inconvenience this may have caused."

    sconnie

     

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