solitare home has froze up
solitare home story is frozen from me doing anything, I just bought the 150 diamond package and pick up the awards. Played it 1 time and it locked up with just the blue lines swirlling around. I have...
Forum Discussion
when are you going to be able to fix this problem!!
I have been playing Home Story just fine for the last week or so. I had made progress through to about level 13 of the Easter track. Today, my Easter track reset for some reason. I thought, oh well, I'll earn the stuff again. I played for an hour or so, no issues. I decided to buy the 150 gem Bonus Pass. I made it through another 2 or 3 games when the whole game froze. I just get the blue "firework" like I've earned a prize, but no prize is there and clicking anywhere and everywhere does nothing. I have already tried clearing my cache and all the things. It is not working. Something is up with the Easter pack after you buy the bonus pass.
EA_IlliumEA Staff (Retired)
Hey Everyone,
If you have not so far, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
buckley360
HP Probook
Chrome
No error message
Screen shot attached to my previous message, but I'll attach it again.
Buckley, that is exactly like mine and margaretR"s screen shot. I have been going back and forth for over a week trying to get this fixed. Did you buy that 150 gem backage also?
My user name is magretR and I am using an HP EliteBook, but have also used an HP desktop. I am using Chrome as my browser and I do not get an error message.
That is exactly what mine looks like also. It has been over a week and nothing.
I have sent youall the info that you have asked for. It has been over a week now and others are having the same problem. I have never been so frustrated!!!!!
