solitare home has froze up
solitare home story is frozen from me doing anything, I just bought the 150 diamond package and pick up the awards. Played it 1 time and it locked up with just the blue lines swirlling around. I have...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hello @drstuu1 @villageEs304
Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to manually sign in
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
When are you going to fix Solitare Home.? I am glad you refunded me the gems but it is really frustrating that it is a part of so many awards ect. I really expected more from you and am about ready to not re-up. I have been a member of Pogo for about 10 yrs.
