Sweet Tooth Town Freezes in Construction
Sweet Tooth Town freezes when when I click on a building to upgrade it. I have tried on chrome, microsoft edge and my iphone, It does it on all of them. Help.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
Can you try going through the following steps and let us know if you continue running into issues after?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue to run into issues Please Let us Know:
- What device and browser are you using (Version if possible)
- A Screenshot or video clip (Using Windows Game Bar, Using Screen to Gif)
- A DxDiag(PC) / System Info (Mac) of your device and we can share this with the team.
Thanks!
Same problem. I tried all the steps.
Tried on browsers Edge and Chrome as well as on my android phone.
I click on buy and then the game "freezes" yet you can kind of click on certain things. It may unstick but it doesn't register as the levels have been bought. I can do it over and over with the same result. It will not let me continue the levels.
I have a video but it won't let me attach it. Here is a screenshot after you click the buy button.
- EA_Illium
Hey Everyone
@GraphicSquib @MoonlitJade19 @heartmate35 @enoughRd628 @mhb5150
To confirm if the troubleshooting steps previously posted did not help with our issue, would it be possible to get a dxdiag of the system your using (see the previous post for how to get that file) and additional details like the browser you are using?
