why do i get drop from a game of tazzle

Hi @lynetteb60 

 

Can you try going through the following steps and let us know if you continue running into issues after? 

 

• Restart your device and modem/router then try to load your game     
• Clear your Cache/Cookies (<-- link)   
• Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
• Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
• Try another Browser (Chrome, Edge, Safari) 
• Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know: 

• Screenname:
• Device Make/Model:
• Which Web Browser (and Version) is being used:
• Are you getting an Error Message? (If so what is it)

Cheers!