Forum Discussion

TxGameDude's avatar
TxGameDude
Not applicable
4 years ago

2nd Place in Megaloplis League - NO PRIZE !

Looking for help, and wondering if anyone else has encountered this.   I finished in 2nd Place in Megaloplis League Contest of Mayors.  The race was close at the end with 5 people actively trying to ...
hotdog9wiki's avatar
hotdog9wiki
Not applicable
4 years ago

Hello,

That is really unfortunate. I found this blog post from May-June here where someone had a similar issue. The post says that the support team says you should get it by the start of the next contest. (Fingers crossed that’s true) Unfortunately many players in that thread said they didn’t receive it. Hopefully you get it before next Contest but otherwise I would send a new ticket politely restating your issue and maybe they can fix it for you.

Good Luck!

  • TxGameDude's avatar
    TxGameDude
    Not applicable
    4 years ago
    @hotdog9wiki Thanks for reading and responding to my issue. The next COM started last night, and unfortunately nothing change on my balances, so the prize appears to be lost. Hopefully I can get someone on support to actually understand what happened here.
    • never2old2game's avatar
      never2old2game
      Hero (Retired)
      4 years ago

      Hello @TxGameDude 

      I also read about your issue and I totally understand your dissatisfaction. In order to prevent this from happening again - Did you do anything differently last contest than you have ever done before?

      Also, have you been demoted from Megalopolis League last week to Neighborhood this week? Does your Global Trade HQ appear to have high bulk items for sale, especially Dr. Vu parts?

      Thanks in advance.

      ✌ 

      • TxGameDude's avatar
        TxGameDude
        Not applicable
        4 years ago

        Thanks for hearing me out, and for the input.   I was not demoted, I'm still in Megalopolis league.  That "Neighborhood" thing was a brief glitch that occurred right after the contest timer hit zero, and I'm certain it IS the reason why my rewards didn't get applied.   This was a pretty typical week, and I've won various COM prizes (1st on down) many many times, and always received them.  Global Trade HQ had the typical amount of stuff, but I can't imagine why that would affect COM rewards.

        Meanwhile, here's the response I get from support "we have checked with our team and they have confirmed that rewards were added to the city".   So that's entirely wrong, and I've tried to show as much evidence as I can.  The reward should have been 1,000 SimCash.  I had 799 before the contest ended.    My SimCash balance hasn't exceeded 1,000 in 5 days, which they should easily be able to confirm (if they can't, their systems are pathetically bad).   And yet that's the response I get.   How aggravating.  I swear nobody has even investigated the specific situation - I'm just getting canned responses.  The solution to prevent this from happening again does not appear to exists, because EA won't even admit that it happened.

Recent Discussions