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Drof56's avatar
Drof56
9 years ago
Solved

After 10.3.3 update, game loads to black screen on 12.9" 2nd gen iPad Pro. Help!

After I updated to iOS 10.3.3 yesterday, the game only boots to a black screen on my 2nd gen iPad Pro 12.9. I have force quit the app, hard reset the iPad, and even deleted the game and reinstalled, ...
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi everyone,

    A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?

    Thank you,

    -Mai

Anonymous's avatar
Anonymous
9 years ago

☹️ Hope that they get it sorted out soon as I am missing out on my mayor challenges and other stuff I want to get on with. 

Cheggers50's avatar
Cheggers50
9 years ago

Me too - have same problem. Emailed Tech support - but nothing yet.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have the same issue. Updated my ipad pro today and the simcity screen is just blank.  When I do a hard power down and up and restart the game I hear a woman's voice say something in non-English and then nothing.  Very frustrating. 

    • Anonymous's avatar
      Anonymous
      9 years ago

      I have the exact same issue with you. That non-English woman voice, then pitch black. And I am in the middle of a mayor challenge. Just great.

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