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Drof56's avatar
Drof56
8 years ago
Solved

After 10.3.3 update, game loads to black screen on 12.9" 2nd gen iPad Pro. Help!

After I updated to iOS 10.3.3 yesterday, the game only boots to a black screen on my 2nd gen iPad Pro 12.9. I have force quit the app, hard reset the iPad, and even deleted the game and reinstalled, ...
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi everyone,

    A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?

    Thank you,

    -Mai

Anonymous's avatar
Anonymous
8 years ago
Approved

I agree with you blitz, it's strange that I am affected and even after doing a full factory reset and re-applying 10.3.3 I still cannot play the game out of interest I have the iPad spec'ed with  512gb ram and my version of 10.3.3 is 14g60 (UK release) with the iPads model number being MPKY2B/A, I would be interested to know the specs of your model to see what differences there may be - this may also help EA support. 

Cheers

Drof56's avatar
Drof56
8 years ago

I have the 512gb with cellular. Model MPLL2LL/A. I still have the issue. Had it on 10.3.3 when I first posted the issue, and now I have it on ios11 beta public beta 4. 

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