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Drof56's avatar
Drof56
8 years ago
Solved

After 10.3.3 update, game loads to black screen on 12.9" 2nd gen iPad Pro. Help!

After I updated to iOS 10.3.3 yesterday, the game only boots to a black screen on my 2nd gen iPad Pro 12.9. I have force quit the app, hard reset the iPad, and even deleted the game and reinstalled, ...
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi everyone,

    A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?

    Thank you,

    -Mai

Anonymous's avatar
Anonymous
8 years ago
Approved
Again, if this is an EA problem, shouldn't all users be experiencing issues with the 12.9 iPad Pro and 10.3.3??
Because as I have stated before.. I am 100% NOT experiencing Any issues whatsoever. So how could that be possible that it is an EA issue and it not effect me
Anonymous's avatar
Anonymous
8 years ago
Approved

yeah, good for you for not having any issue. But whatever your intention in posting these replies does not change the fact that a lot of people are still having this issue. If you or, EA for that matter want proofs or any more information to help solve this, I am more than happy to provide everything. And I am sure everyone else here do too. The problem now is, there is badically nothing from EA, except some kind updates from Mai, which we do really appreciate btw. That said, what I learnt the most from this is EA`s commitment on support. This.What we are experiencing right now. I never experience this kind of support with major app developer. Shame. Such a good game. And i dont think my impression will ever change for the better after this, unfortunately.

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