Hi everyone,
A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?
Thank you,
-Mai
I was going to write another long winded post on this subject, but I've learnt there is absolutely no point. All I will say is that EA you are by far the worst company I've ever had the misfortune of dealing with. You're an embarrassment to your profession. Absolute cluelessness from start to finish.
EA StaffHi everyone,
A new update for the game is available to download from the App Store, which should fix this issue. Could you please download and try the new version of the game in your iPads?
Thank you,
-Mai
It work!
It seems to be working - thanks.
Yay 😊 it's all working again at last.
Many thanks Mai for your help in getting this issue resolved. Please can I ask that the Devs are better prepared for the iOS 11 update as I do not want to have to go through this debacle again any time soon.
thanks to all who have been involved in this thread and have helped to try and get the issue resolved for the good of all.
EA StaffGlad to read that, thanks for confirming it's working again for you!
@morris1967, the issue should be fixed for iOS 11 too, @Drof56 or @gerhardeee might be able to confirm that as they updated their iPads to try if that helped
Thanks,
-Mai
What about my sim daily cash? I was locked out for over a month because of the iPad Pro 12.9 issue.
Yes, I can confirm the game is now working fine on iOS11 public Beta 7, on my gen 2 12.9 iPad Pro. Thanks Mai for your help. The fix took longer than it should have for such a critical bug, but we are finally back up and running.
