@QuantizeMe wrote:
Dear EA support,
I was playing with Simcity Buildit and built a city with my Google account, but somehow I got payment error everytime I tried to do in-app purchase with Google play. Then I reinstalled the app and tried to connect with my previous city to my Google account, but there's always error saying 'This account is already connected to another city', thus I couldn't link to my original city anymore. Then I started a new city with my facebook account.
But now I get these payment errors again! And after I reinstall the app, I cannot link to any of my previous cities.
My city (the one linked to facebook) name is: City with long name
I truly appreciate if I can find my previous cities back.
I realize this is old but if anybody still runs into this issue of "This account already connected to another city" ..
What I have found in the past is if you uninstall Simcity Buildit typically the associated data is not deleted from the device also. So if you have previously played the game on your device as (for example) City A connected to Facebook Acct A, then uninstall the game .. reinstall the game, play the tutorial and now you have Tutorial City and try to connect to Facebook Acct B .. the undeleted data still has Facebook Acct A stored so you get the mismatch error message.
To get a clean reinstall start you must first delete your data from the app, which will tell you that any data, accounts, etc associated with the app will also be deleted. Then reinstall the game, do the tutorial and log in to FB to load a city associated with the FB acct.
This is the case for android devices. Don't know about apple devices. Refuse to own one, lol.
