Can't find clubs using search
Whenever a friend of mine gives me their club hashtag and I try searching for it I can't find anything. Any reason for this?
Forum Discussion
EA_Mai
EA Staff
EA StaffThanks for checking, @Salman_dugeb.
@PinnacleValley, I actually thought it could be related to having left the Club recently, but they weren't a member of the Club before so unfortunately waiting doesn't seem it's going to help ☹️
@Salman_dugeb and @wolfheartsoul, could you please open a help request ticket from the game and let me know the ticket ID you get so we can take a look?
@Neokati, in your case, could you check if you are able to find the Club now?
@9b1893bb4f072b01, your President should be able to find the hashtag of their Club if they go to the Members list and then press on the i button in the top right corner. Once you know the hashtag, try to search for it 🙂
Thanks!
-Mai
i have tried everything unistalling and reinstalling updating leaving other clubs and joining new ones and leaving them but i cant search for my friends club called My South Africa i have tried many ways please help
gillernator,
That’s frustrating. Do you have the club code? I’ve found it to be a more reliable search criteria. If not, perhaps the in-game support staff can help.
DD
