Connection issues - Update 1.65.1
- 17 days ago
Hi folks,
Thank you to the two people who sent the information I asked for, and to everyone else who contributed to this thread and shared their experiences. Unfortunately, we have not been able to reproduce any issues related to iOS compatibility on our side, including 18.4 or 18.5 versions.
Since this thread was opened, the game has been patched, thread activity here has slowed significantly, and no new reports have provided the requested information to confirm or identify ongoing issues related to the original post. As a result, I’ll be closing this thread to ensure any new reports around connectivity issues don't get mixed in with an older issue.
If you are experiencing connectivity issues today, please backup your game and then run through the troubleshooting steps for your device:
- Troubleshooting EA mobile games on Android devices
- Troubleshooting EA mobile games on iPad and iPhone
Troubleshooting can often improve connectivity and resolve technical issues quickly, so I hope these steps help you.
Thank you,
- EA_Lanna