Crashing after latest update on Android 4.4.2

Hi @audiolab1a, @CIFinch,

Thank you very much for that information 🙂

You are the first ones reporting this problem, and the team would like to look into it. Would you mind trying to follow these steps?:

1. Open the game while offline, so it doesn't crash.
2. Go to Settings > Help.
3. Go online.
4. Try to press Contact us option before the game crashes.

If it's possible to press the button before the game crashes, this will load up a support ticket for you to submit, and the game will add information to it that would help our team investigate it better. Feel free to use the URL of this thread as the description of the problem so you don't need to explain the situation again >> http://answers.ea.com/t5/SimCity-BuildIt-Support/Crashing-after-latest-update-on-Android-4-4-2/m-p/6247317

If it's not possible to press Contact us because the game crashes, please, let us know it didn't work. It was worth trying anyways 😉

Thanks again for letting us know about this,

-Mai