Disappearing Sim Cash
Sometime over the past 24hrs about 1000 in simcash has disappeared. Is anyone else having an issue?
Forum Discussion
@N0Wayyyyyyyy My best guess is that you inadvertently hit the button to purchase 68,000 simoleons for 1,000 simcash which has happened to many folks in this game...apparently there is no confirm button which is just plain wrong. The answer you received is similar to what others have shared...my friend @roccodonovan8 shared the most insightful information on this topic (unfortunately I can’t put my hands on it at the moment) but perhaps when he’s back he can share.
I recognize your warranted frustration and I would continue communicating with technical support on the matter, if what I shared is correct spell it out specifically as sometimes interpretation of what is being asked can be confusing. Good luck.
@PinnacleValley Well it just happened again for a third time. First time $1000, then $300, then another $1000. Some crap scam. Really disappointed in the lack of integrity of the coders for this game.
@N0Wayyyyyyyy I’m sorry to hear it happened again. I share in your disappointment as I have seen this happen multiple times to many folks...it should have been fixed immediately when it was first reported. It’s shameful.
I had the same problem over a year ago. I contacted support, because I did not know where my sim-cache had gone. It turned out I accidentally clicked on the exchange.
I asked to convey to the developers a request to enter a confirmation of the exchange of large amounts of sim-cash. Or make a reverse exchange of simoleons for a sim-cache.
It's sad that during all this time, no update has provided such an opportunity.
Many players have this problem. Is it really that difficult to solve?Finally, there was a change.
The exchange panel has been updated today. This will significantly reduce accidental spending.
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