Epic buildings no longer giving tokens or called epic since latest update

Iwant a refund for the money I spent on products I paid for to reap the benefits of but you failed to deliver and keep your word. Where does it say you can change the amount of parts it takes to make a whole token and why didn't you disclose that before we started the epic building challenge?  Why don't the government building that tracks tokens match the number of epic buildings I have? I contacted the better business bureau and I'm thinking about getting representation regarding your  deciept and illogical practices. Sounds like a good old class action suit to me. The definition of the word of game  has rules and it seems like your support team and staff fail to know them and execute them. Why?