Forum Discussion

Dr_CoNfUzIoN's avatar
6 years ago
Solved

Exposing a club filled with cheaters (cards and war items)

Hi mayors, I'm writing this post to expose a team of cheaters. When war started between my club and the club in question <removed>, the first thing we noticed was that they all had level 15 disasters...
  • EA_Lanna's avatar
    6 years ago

    Hi @Dr_CoNfUzIoN,

    I've removed the attachments as they show other players in-game names in there to prevent the thread from breaking the forum rules regarding naming and shaming.

    Unfortunately, we can't handle or forward cheating reports we receive through the forum and must ask that cheating reports are added through the dedicated channel we have set-up to receive those. I'll add a link here for anyone reading that would like to learn where they can send these: https://simcity-buildit.zendesk.com/hc/en-us/requests/new

    I can see you are familiar with this process though @Dr_CoNfUzIoN, and thanks for your reports to the team on cheating. Please know your reports help us in our efforts to keep this game fun and safe for players. I understand it's frustrating when you don't hear back on them or still see the same names active so it can seem like there's been no action taken or that your reports have been ignored but please know that is not the case. All reports are reviewed and followed up with appropriately. Given the nature of cheating reports though, they must be investigated and handled internally. What this means is the team won't be able to reply to reports or offer any insights or updates on the investigations but they are looking into them all and handling them appropriately.

    I've mentioned this before in an older thread but it's worth repeating; fair play is definitely important to us. We want to create a fair and fun environment for players so you can have the best experience and enjoy the game to its fullest. You reports do help us work towards that by flagging potential cheaters you suspect of cheating in-game to us here: https://simcity-buildit.zendesk.com/hc/en-us/requests/new

    Thanks

    EA_Lanna

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