Forum Discussion

Alan1660's avatar
6 years ago

Frosty Fjord Region bug after last update

After the last update, the Frosty Fjords region has snow on the buildings on the green grassy side of the river. It looks weird because the buildings are white and the surrounding background is green. Before the update buildings on the green side of the river didn’t have any snow on them any they looked great against the background. Has anyone else noticed this? I hope this will be fixed in a future update.

9 Replies

  • Aldebera's avatar
    Aldebera
    Seasoned Veteran
    6 years ago

    I have a current ticket on the matter.  Here is their "explanation""

    Hello Mayor, thank you for contacting us.

    I see you are concerned because there is no snow over the mountainside buildings in the Frosty Fjords region and snow appeared in different region though. It can be annoying to see such issue in the game. Allow me to explain the issue further.

    With very recent game update it seems new feature has been introduced like climate change. I do believe after sometime you will start seeing the snow everywhere in the individual region. Sometime you will see the greenery only rather than seeing snow.

    Attached screenshot states that few buildings has snow because those buildings are inbuilt with snow and were earned during winter season or events.

    However, we'll make sure to forward the information to the game team for further checking and possible changes which should not bother our players during game play.

    Hope I was able to clear the confusion and help you out.

    Please feel free to contact us again if you need further assistance in game. Thanks!

    I could accept that as an answer if there was some consistency to the buildings, but I have "Green" ones in the white area, and white ones in the green area now.  Ugly!!

    Aldebera

  • Aldebera's avatar
    Aldebera
    Seasoned Veteran
    6 years ago

    Still shaking my head. This once beautiful landscape is destroyed. And they blame Climate Change. 

  • Aldebera's avatar
    Aldebera
    Seasoned Veteran
    6 years ago

    @EA_Kent I think you need to take this to the team. I'm tired of dealing with your outsourced script readers you call a support department.

  • I think the problem is more than this. If you take a building and store it, then put it back it will reset the correct background (ie: green on green or snow on snow) on one side of the fjord but if you look on the opposite side of the fjord that will now be wrong (ie: green on snow or snow on green). It seems to do it with all buildings in the same category like parks, rewards, upgradable buildings etc. It is impossible to have both sides looking right. EA please fix. This is my favourite region.

  • 9628077's avatar
    9628077
    6 years ago

    hope you are happy now. All my Frosty area has no snow. I build the way I did because I love the snow. Always wish we had some on the other side. Snow is beautiful on any building. It is Frosty Region.

  • @9628077 I’m the same, I love the snow on the winter side and snowless on the green side but it’s either all snow or snowless on both sides. As mum2703 has pointed out, putting any of the special buildings in storage and then pulling it out of storage seems to toggle the snow on & off. I don’t think anything will change until the next update.
  • I've been able to create the problem.. or at least I can tell you when it blew up for me.  I started a frosty fjord normally, building along the frosted side, and opened the block at the end of first bridge on the green side.  I drew a quick road (on the green side) and installed (drag-drop) a fire, police, health and a regional, all small size.  That broke the region for me - the houses on the frosty side were all 'normal', not frosty.  The region has been corrupted ever since.

    I'm trying to create a truth table of the bug. it's weird.  Definitely one for the dev. team.. who are doing an excellent job, btw, I'm really impressed with the game overall.  This is a major bug that corrupts the frosty fjords map. Time to brew some coffee.

  • Thanks! The latest update (start of season V) cured the problem, everything is back to normal. Thanks again!
  • Aldebera's avatar
    Aldebera
    Seasoned Veteran
    6 years ago

    I wish I could say the same for me.  Still a glitch on all my devices.

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