Forum Discussion

Jinky0's avatar
Jinky0
6 years ago

Game crashing after update 1.27.4

The new update makes my game crash constantly. Playing on iphone 6 Plus. Already rebooted, deleted, re-installed, submitted an in-game help ticket. Please help.
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
6 years ago
Hi everyone,

Thanks a lot for taking the time to let us know about this and sharing details like the device you are using. I understand this issue can be frustrating as most of you can't open the game at all - the development team is looking into it as we speak.

I merged all your posts into a single thread for this issue to keep all the information together. I'll post here if I have any updates for you.

Thanks again,
-Mai
ebmAddict's avatar
ebmAddict
6 years ago

I have an iPhone 6+ with the latest iOS, and mine crashes ever since I downloaded the latest update (on 4/10/19), anytime I am in my Capital City, the game crashes after a few seconds. If I am lucky to switch to another town (like Frosty Fjords), I am fine. But when going back into the Capital City, it crashes again. I've restarted the phone and closed all apps and the cashes persist.  I submitted a post yesterday, but since this thread is alive, thought I would log it.

Thanks! (PS, I really want to join the latest Mayor challenge, so hope the developers get this fixed soon!...??)

  • honeh1's avatar
    honeh1
    6 years ago

    Exactly same problem , constantly crash since last update on iPhone 6+. Please fix it, EA

    • honeh1's avatar
      honeh1
      6 years ago

      Tried reinstall IOS, reinstall SimCity. Quit the club, remove buildings... Still crash, always got jetsamEvent 

  • ebmAddict's avatar
    ebmAddict
    6 years ago

    STILL!!  Game still crashes, unable to play. Is there anyone looking into this???

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