Global Trade HQ building unavailable
Help!!! In simcity Buildit my trade HQ tower says: " Unfortunately this feature is unavailable for you at this time." I have 60,000 people in my city. And I reach lvl 14. Why? Please help me ...
Forum Discussion
Hi @sgeoi - Is your account linked to a Facebook, Game Center or Google Play account? If no - you can't link your cities and the Global Trade HQ building is unavailable, you probably have a child account and can't use online features. The age at which an account is considered a child account is set by your location. In most countries, the age is 13. Check here to see the age in your country: https://help.ea.com/en/help/account/online-access-for-child-accounts/#agerequirements
If you entered your birthdate correctly when you set up your account, you'll get a pop-up notice to "age up" your account once you're able to have a full access account in your country. https://help.ea.com/en/help/account/aging-up-an-origin-account-to-an-adult-account/
If you entered the wrong birthdate and have a child account, you'll need to provide proof of age to EA. Instructions on how to do that are here: https://answers.ea.com/t5/SimCity-BuildIt-Support/SCBI-How-to-send-proof-of-age/m-p/9009618#M15094
Please reply back and let us know if you are having this problem AND you have an adult account. Hope this helps - Happy Building!
P.S. Thanks for the tag @PinnacleValley 🙂
