Have done over 6 SimCash Offer 2 being paid and no SimCash
Is there a customer service number or email sometime can reply with so I can get some help this is not cool.
Forum Discussion
2 Replies
Hi @u4u66jpl801i,
The SimCash Offers are handled by Tapjoy. To request support for missing rewards, you need to click the 3 lines at the top left, then reward status and on each individual offer you can click on it to take you to the reward detail page. From there you can request support for that offer.
However, it is possible these offers will be rewarded soon because they tend to arrive all at once a little while after completion. But if you have not received them after a while, feel free to contact Tapjoy support using the steps above and they will handle it from there.
Good Luck!
- @u4u66jpl801i I find that if they are accepted they eventually get paid out. However, I have trouble that the game I'm playing is acknowledged. From inside Simcity I find a game and download it. It will register that I download it but none of the "wins" are ever registered.
