Forum Discussion
@never2old2game
It’s not trying to get me to download.!I have uninstall & reinstalled multiple times & done the tutorial. Once I connect to Facebook it’s won’t open after the initial loading start up screen.
I tried on my old Android phone as well.
I cleaned out my storage so I’m now at 4.2 out of 59 MB so I’m good there.
last night it opened briefly I was able to do a few tasks. When I would travel between regions it would kick me out.
I am now not able to get in again.
Do you have Facebook downloaded and installed on the same device and is the Facebook account logged in as the same user associated with the city you're trying to access?... Sometimes a friend or relative might use our device and log into Facebook with a different account, one not associated with SCBI.
Hang in there.👍
- 4 years ago
@never2old2game No it’s just on my phone.
- never2old2game4 years agoHero (Retired)
I really hope someone in the forum will be able to share some useful information with you soon.
If I am able to find more information and help later, I will post a message here.
I am so sorry for your inconvenience.
You may also want to try and contact support once more and give them as much information, in detail, as possible.
https://simcity-buildit.zendesk.com
Thank you for your patience.
✌
- 4 years ago
@never2old2game @I’m pretty positive at this point that it’s a bug that needs to be fixed by EA. I can’t get ahold of them so…. Oh well. Thanks for your help.
- never2old2game4 years agoHero (Retired)
You're welcome.
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