Improved max Storage?
I can see today i am enabled to go further than 600 (Main city storage not counting the extensions...) Till what value has been improved now? I refer to the improve made with cameras, keylocks, gri...
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And, with that documentation, I still lost 5 natural earned storage at the of Season IV. Upgraded a couple hours prior to season end, POOF!, 75 storage items disappeared into the void. I was, and still am, livid. Zendesk said my gameplay showed no such action taken. I won't even comment on the quality of the customer service. Keep not only written notes with dates, times, amounts, simcash spent but also screen shots of all increases. Zendesk said I didn't 'properly force quit the game' as the cause for the lost upgrade. Whatever.
@cricket4103 I’m sorry to hear of your misfortune...may I suggest a different approach - take your total storage prior to the end of the contest and subtract the maximum of temporary storage earned with the premium pass which I believe was 50 and go back to the help desk and lay it out in a simple fashion (language does factor in especially when you speak redneck like me) - as an example - at the end of the contest you had 700 storage spaces and earned 50 temporary in the season which means you should have 650 permanent - so why is there only 645. I have found this to be a more helpful approach to assist the understanding. Good luck in your efforts.
Thanks Pinnacle. I did my calculations properly. It was a software glitch that did it. They compensated me 250 simcash so not all bad. Appreciate it.
@cricket4103 I’m glad it worked out...sometimes it’s simply a matter of communication.
