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AgRe5t's avatar
AgRe5t
7 years ago

Internet connection PROBLEM

Since last actualization of Simcity Buildit i cant open my main city - 9/10 launching the game i get this kind of massage. I still have connection to internet but only simcity doesn't get it
Hiskrtapps's avatar
Hiskrtapps
7 years ago

The English error is the one I attached.

And I am experiencing the same problem.

Each time I load Simcity.

Each time I travel from a city to another.

Each time I change Region.

9 times over 10 the game fails and I got this error.

And I have to restart the game again, and again, and again. It is frustrating.

Sometimes it take 30-40 minutes until I can load the city.

I am using android 8 on Nexus 5X.

My phone internet connection has no problems. Simcity is the only application failing.

I tried to clear the cache.

I tried to restart the phone.

I tried to close all other applications.

I tried to switch on and off the wifi connection.

Before it happened less frequent but in these days it become unplayable.

Thank you in advance for your support.

    • Hiskrtapps's avatar
      Hiskrtapps
      7 years ago

      After empty caching and data multiple times the game started working well for a couple of weeks, without any other error.

      It lasted until the release of the new regions update 3 weeks ago.

      Then the problem came back even worst.

      I cleaned the cache and empty data multiple time again. I uninstalled the game and reinstalled it multiple times (and all the times I have to replay the initial trial game).

      I spend time (hours) to enter the regions. I stopped completely developing them because I got the error 99 times over 100.

      (and when the error occurs the game exits so I have to reload the main city and try to reload the region again; it is a pain)

      I cannot do any region-related task during CoM and I am forced to skip them. How can I compete? 

      In the last days even loading the main capital city is becoming a big issue.

      This morning after 1 hour I gave up trying.

      Currently I am writing here because at the same tme I trying again to enter the game with not success.

      What should I do if not giving it up completely after 1,5 years I'm playing on?

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