Forum Discussion

cumpakabag's avatar
8 years ago
Solved

Kindle fire game crash

As I said before, My Kindle fire keeps dropping the game after 60 seconds.  Saw a post fro tomville who had same trouble.  I do not want to start over with a new city as I have spent real money and p...
  • RedFoxxie's avatar
    8 years ago

    Have you tried resetting your Appstore ? It can sometimes help with various crash issues.

    For the 1st Gen Fire:

    On your Home page:
    - Settings (gear icon) > More...> Applications
    - Set filter to "All Applications"
    - Scroll down to "Appstore"
    - "Clear Data"


    For the 2nd Gen Fire and Fire HD:

    On your Home page:
    - Settings (swipe down from the top of the screen to access) > More > Applications > Installed Applications
    - Scroll down to "Appstore"
    - "Clear Data"


    For the Fire HD2 and Fire HDX:

    On your Home page:
    - Swipe from the top > Settings > Applications > Manage All Applications
    - Scroll down to "Appstore"
    - "Clear Data"

    It will now take a moment while your Fire will find all the apps again, you do not need to be online during this. You will not lose any programs in the process. When it is done finding everything, shut down and restart the Fire. Then go online and sync it. Scroll through the app shelves and let it find all of the icons for display.

    With any luck your game would work better after this.

    This is a bit of a generic help for when Kindle Fire crashes randomly on things and not specifically meant for this game alone, but with any luck it might help you out.

    Good luck !

About SimCity BuildIt

Issue with the game? Join our SimCity BuildIt community forum to discuss troubleshooting.8,692 PostsLatest Activity: 55 minutes ago