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meja3352's avatar
meja3352
5 years ago

Lost city,made new one,just replaced w/lost one

Again very frustrating.  I posted last week that my city just disappeared. I started a new one and merrily went on my way. Went on my city this morning did my morning updates, and closed out.  Went to log back in and my new city is gone replaced by my old one from a week ago.  Again I put in a service ticket but it does not inspire me to want to continue investing time in something that just randomly disappears. I play on a kindle and I don't have facebook so I have no save option. I'm just not sure its worth this.

2 Replies

  • meja3352's avatar
    meja3352
    5 years ago
    Spoiler
     

    Crazy update, sheesh. So it occurred to me I had restarted my kindle earlier before my city had been replaced so out of curiosity I restarted again and my new city came back.   Still it doesn't inspire me to want to invest time in something that can just disappear.

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    5 years ago

    Hi @meja3352 - You probably have your old city saved on Google Play (you can save to Google Play without connecting to Facebook). Maybe there was a delay in connecting to it when you restarted your Kindle, or you were playing offline when you couldn't find your old city. Unfortunately, you can't restart (and keep) the new city, as it will continue to be overwritten by the old one once you connect online to your save. You can play offline with the new city for quite some time, but it will eventually force you to reconnect for updates and then you'll lose your progress and revert back to the old city. https://help.ea.com/en-us/help/simcity/simcity-buildit/simcity-buildit-offline/

    You cannot delete saved cities, but you can rearrange or bulldoze the whole thing to start over if you'd like. https://answers.ea.com/t5/SimCity-BuildIt-Support/INFO-Restarting-in-SimCity-BuildIt-amp-Offline-play/m-p/5032992#M5790

    Hope that helps explain the weirdness - Happy Building!  

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