Forum Discussion
@EverythingPeach You are welcome. When hackers/cheaters get caught they will be send to the naughty island (hacker server). Legit player can trigger ban-traps too, but you don’t have to worry if you didn’t do hack/cheat. It may take 1-2 weeks, but they will bring you back.
Sorry this happens to you, hope you can come back soon!
- 4 years ago
@EverythingPeach Unfortunately there’s any way you can send messages them through in-game. Maybe you can write a message in your city description. They might be able to see it when they click your city name in the club chat log.
Or if you know anyone who plays the game, you can ask them to visit the club and tell a message from you.
- 4 years ago@EverythingPeach Hi I had similar misfortune a few years ago. My suggestion while you are there is to focus on increasing your storage as it is quite in order to buy those items on the global market. Second EA regularly asking for progress updates. A large number of cities have been sent to NI so there will be many appeals and investigators. Be a bit pushy - in past EA ignored first 2 requests
- 4 years ago@katieqs1 I just received a response saying this is a low priority for them and they will be back to me when they can. Thanks for the advice. I will pester them.
- 4 years ago
You’d see lots of rare items (land and storage expansions) in the hacker server but remember those items are provided mainly by hackers. I’d stay away from those items to avoid extra problems but it’s up to you.
In addition, it’s always good to contact with teammates outside of the game just in case. Like Facebook and discord. Hope you can reach to your club-mates until you come back, good luck!