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Anonymous's avatar
Anonymous
7 years ago
Solved

Lost sim Buildit city..;(

Hi All,
I am afraid to Have a proper problem with my sim Build it city, i Have Lost it After I uninstal the game And now cannot Have it back. Unfortunatelly i Have not been signed either through Fb or any gamę centre. Any idea if there is any chance to solve that?
  • Hi @denypce,

    I'm sorry to hear that you have lost your City and that can't get it back because you haven't linked it.

    Please get in contact with our in-game Support Team. They will be able to investigate if your account can be retrieved.

    I wish you the best of luck with retrieving your City 🙂

3 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    7 years ago

    Hi @denypce,

    I'm sorry to hear that you have lost your City and that can't get it back because you haven't linked it.

    Please get in contact with our in-game Support Team. They will be able to investigate if your account can be retrieved.

    I wish you the best of luck with retrieving your City 🙂

  • Anonymous's avatar
    Anonymous
    7 years ago
    Hi Jason,
    Thanks for the respond, appreciate it,
    Just would like to find how can get in touch with one of your in game support team? Cos Have no clue?
    Kind Regards

    Denyoce
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    7 years ago
    Not a problem 🙂

    Just go to Settings > Help > Contact Us via the in-game menu.

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