Forum Discussion

Bafuc1's avatar
6 years ago

My second omega research lab not working

I just bought second research lab, but it is not working. If I click on it - i am redirected to the first one and I cant do anything...

As I paid 2000 sim cash for it - I am really pissed of :-(9

6 Replies

  • Bafuc1's avatar
    Bafuc1
    6 years ago

    There is gap in the game code for 100% (i am programmer...) Issue issue is when the second lab completed research with completition marker - it simply redirects you to the first one. And as I cant delete it, it is simply there. Unusable and just occupying space :-(

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    6 years ago

    Hi @Bafuc1 - if you're still exhibiting this problem after the research ended, and simple things like exiting and restarting the game haven't worked, you might want to submit a technical support request. You can do this either by In-Game Help or on the SCBI Support website.

  • I think I found a work around. When you are ready to collect, zoom in close to ensure you click on the building itself, not the ready for collection pop up icon that sits on it. 

  • Zoom in. Click on the building to collect. Ensure you are not clicking on the ready for collection icon.