Same here.
I tried uninstalling updates for: Google Play Games app, Google+ app, Google Play Store app, Google Play Services app, and the Google app itself to no avail.
I have a Samsung Galaxy Tab 4, Wi-Fi ONLY, NO carrier. All apps, and the device itself, are up-to-date.
Such a bummer, I've spent more money on this game than I'd like to admit...
HOLY * I FIXED IT GUYS!!
I uninstalled the updates for the Google Play STORE. I then DISABLED the Google Play Store.
I force-stopped the Store, cleared the data, and the cache.
I then RE-ENABLED the Store. Tapped "My Apps" and SimCity Buildit was at the top, with the green "UPDATE" button next to it. I tapped the Update button, it took me to SimCity Buildit in the Store, it downloaded and installed the update(s). Once that was done I tapped the "OPEN" button and VIOLA it effin' worked 😉
Didn't lose any progress, either!
I hope this helps you guys. (And sorry for all the CAPS, I just got really excited when it actually worked hahaha!)
@cardsfan19 wrote:
Well that didn't work for me but I appreciate that someone is trying something. I'm very disappointed in EA that no one from their support staff has posted anything in the forums despite the amount of posts about the issue. Even a quick "we're working on this" would be nice.
Ugh, sorry none of this is helping you out 🤔
I agree, this is HORRIBLE "support" on EA's part. The entire COMPANY is built upon devices and software! It's the ultimate oxymoron- EA support. A quick pop-in from a support or service person should have happened within the first 12 hours of the initial post! Quite frankly, it's unacceptable on EA's side.
I hope you figure out something soon. Just be careful disabling/uninstalling/re-enabling/re-installing the game. Make sure you save your progress/log in to Google Play Games, etc... that is if you can even OPEN the game. I wasn't able to open the game at all, so I'm not sure if you're having the same problem. But if you can access it, backup your progress before doing anything!
Post back here if you've found out anything else about this issue. I think I just got lucky when I rolled the dice and uninstalled all updates, disabled everything, and then re-enabled and re-installed. I lost my progress once, so I'm pretty religious about logging in to Google Games to save it.
Good luck, and hopefully you'll figure something out soon!
-Sara
